At Amazing Communities Together (ACT) we value and respect the privacy of our customers and website users and we take data protection seriously. We are committed to ensuring that we only process personal data from our customers and website users when we are fulfilling a contract, conducting a legitimate business relationship or when we have expressly been given permission to do so and we do everything possible to ensure that personal data is kept safe and secure.

Who are Amazing Communities Together (ACT) ?

For the purpose of this Privacy Policy, Amazing Communities Together (ACT) are acting as a ‘data controller’ with respect to the personal data of website visitors and customers. Data controller means that we determine why and how we process the personal data that we have collected.

What is ‘personal data’?

Personal Data is any information you provide about yourself that allows you to be identified, contacted or located - including things such as your name, address, phone number, email address.

What personal data do  Amazing Communities Together (ACT)  collect about you?

When you visit our website we only collect basic connection details which allows us to view statistical data about visitors to the site. No personal data is collected without consent of the user. Optionally, when you choose to send us an enquiry via our website we collect certain personal information from you including your name, company name, company email address and telephone number.

What legal basis are used to justify the collection of your personal data?

• We use ‘contract’ and/or ‘legitimate interest’ as the legal basis for collecting, storing and processing your personal data when:

• You make a purchase/ buy tickets from Amazing Communities Together (ACT)

• You contact us with a sales or other type of enquiry.

• We use ‘consent’ as the legal basis for collecting, storing and processing your personal data only when you have proactively and specifically agreed to us contacting you with marketing promotions - for example, when you subscribe to our email newsletter or have ticked a box on our website to opt-in to receiving marketing promotions. You can withdraw your consent at any time.

How do  Amazing Communities Together (ACT)  use the personal data we have collected about you?

When you make a purchase from us or contact us with an enquiry we need to store your personal information so that we can contact you about your purchase or enquiry and in order to keep historical records of our business relationship. If you have agreed, then we will also, from time to time, send you other information about our products and services, usually via email.  Amazing Communities Together (ACT) will never share your personal information with any other third-party companies for marketing purposes.

Where is the personal data stored, who has access to it, and how secure is it?

Any personal data collected via our website is held within a secure, password protected system, only authorised users with valid user names and passwords have access to the data held on this system. The system is stored on a secure server that is located in a secure data centre where only authorised personnel have access to the building.

How long do we store your personal data for?

If you have made a purchase from us we store your personal information for a minimum of 7 years as HMRC and other government bodies require us to keep transactional and invoicing records for this length of time. If you have requested information from us via our website or via phone we will store your personal data on file for a minimum of 1 year, but we will not send marketing information to you unless you have given us permission to do so.

How can you stop receiving marketing information from Amazing Communities Together (ACT)?

If we send you marketing promotional material and you do not wish to receive further information, or you wish to unsubscribe from our mailing list you have the right to do so at any time, but either clicking ‘unsubscribe’ on the email link or please contact our data protection officer at Amazing Communities Together (ACT) by emailing info@actogether.org.uk . 

How can you access, review and amend your personal data which  Amazing Communities Together (ACT)  hold on file?

You have the right to know what personal information we hold about you and are free to amend the personal data we hold about you at any time. To review or update your personal data please contact our data protection officer at   Amazing Communities Together (ACT)  by emailing info@actogether.org.uk